Product Recalls

29th of August 2017

 

RE: Product Recall of Belmont Mirror & Mirror Cabinets

SONAS Bathrooms are voluntarily recalling all Belmont Mirrors & Mirror Cabinets with immediate effect. It has come to our attention that this range of products may have a wiring defect.

We have initiated an investigation as to the cause of the issue and are taking preventive actions. We have not received any reports of any adverse events associated with this issue and this recall is being conducted by SONAS Bathrooms as a precautionary measure.

We have been in contact with the CCPC who are the governing body for product safety in Ireland regarding this matter.

This recall is a ‘recall with repair’ and should be repaired in-situ by a certified electrical contractor.  Exact batches affected in the market have yet to be identified.  Therefore, we would request that any customer who is concerned or suspects their product is affected to contact us in order for us to assist them in this process.

For Merchants:

If as a merchant you have purchased this range of products from us,  we wish to notify you of this recall and ask that you please take the following steps:

 

Quarantine any existing stock you may have and contact your local sales representative who will arrange for the product to be assessed and repaired if necessary.
Send contact details of any customers whom you have sold the product to the following email address customerservice@sonasbathrooms.com or ask them to contact us directly and we will liaise with them from there.
Please download this notification and place it within a prominent position in your store. 

 

For End users:

Please contact us on customerservice@sonasbathrooms.com with your details and when and where you purcashed the product.

 

Sonas Bathrooms are committed to providing our customers and consumers of our prodicts with the highest level of service and quality products.

The safety of our customers is paramount to us and as such this is the reason we are taking this precautionary measure.

I would like to thank you for your cooperation and apologise for any inconvenience this issue may cause.

 

Yours sincerely

  

Richard Sloan

Managing Director

 

List of Product Codes Potentially Affected;

 

Product Code

Product Description

ELTLM40

Belmont 40 Mirror with halogen light & pull chord White

ELTLM50

Belmont 50 Mirror with halogen light & pull chord White

ELTLM60

Belmont 60 Mirror with halogen light & pull chord White

ELTLM70

Belmont 70 Mirror with halogen light & pull chord White

ELTLM80

Belmont 80 Mirror with halogen light & pull chord White

ELTLM100

Belmont 100 Mirror with halogen light & pull chord White

ELTLM40WAL

Belmont 40 Mirror with halogen light & pull chord Walnut

ELTLM50WAL

Belmont 50 Mirror with halogen light & pull chord Walnut

ELTLM60WAL

Belmont 60 Mirror with halogen light & pull chord Walnut

ELTLM70WAL

Belmont 70 Mirror with halogen light & pull chord Walnut

ELTLM80WAL

Belmont 80 Mirror with halogen light & pull chord Walnut

ELTLM100WAL

Belmont 100 Mirror with halogen light & pull chord Walnut

 

Send contact details of any customers whom you have sold the product to the following email address customerservice@sonasbathrooms.com or ask them to contact us directly on +353 1 8179755.