Sales Office Administrator

Company Overview

Situated in the North West of Dublin, SONAS Bathrooms are Ireland’s leading provider of Bathroom Products to the Retail and Construction industry. In business 40 years our purpose is to help create perfect bathroom solutions for everyone. Our end users include both consumer and trade audiences and products are sold through a network of 400+ leading retail bathroom showrooms, builder’s providers and plumber’s merchants nationwide.

The Opportunity

This is an exciting opportunity to join growing business as part of a key team. Working in a dynamic team you will have an opportunity to develop your existing skills, as well as taking on new challenges, and learning new skills. There will be opportunities for future career development for individuals who contribute to the business and show initiative.

Duties include:

  • Order processing of phone, email and faxed orders
  • Answer customer queries regarding stock, price and product information via email, telephone and web chat
  • Liaise with dispatch/Goods Out regarding customer orders
  • Dealing with customer returns and damages
  • Office support for offsite sales representative
  • Back up support for showroom during busy periods
  • Ensuring smooth running of operations.

Skills and experience required:

  • Applicants must have a minimum of 2 years’ experience in a call centre environment.
  • Excellent IT Skills with high level of proficiency in Microsoft Office products and ERP systems.
  • Excellent verbal and written communication skills required.
  • Highly motivated and organised with a flexible attitude.


  • Practical in approach and application
  • Strong sense of ownership and accountability
  • Ability to work on own initiative
  • Committed to producing solid results
  • An individual who can contribute to team and innovation

Please send CV's to [email protected]

SONAS Bathrooms are Ireland’s leading provider of Sanitaryware & Bathroom Products to the retail and construction industry. Our products are marketed through a network of leading retail bathroom showrooms, builders providers and plumbers merchants. 

We are always looking for bright enthustiatic self motivated individuals to join our team. Contact our HR dept on [email protected]